Reports of faults
For reports of faults and questions about, for example, missing equipment in the apartment and need for janitor’s assistance / service, contact:
Sälens Högfjällshotell, receptionen
Telefon: + 46 (0)280 870 00
The front doors to the facility are always locked. The doors open with the key card.
Smoking in the apartment, corridors, stairwells, on balconies or within 8 meters of the entrances is not allowed. Violation against this policy will render a penalty fee of 5,000 SEK for sanitation.
Free WiFi is available in the apartments. Password is provided by the reception at Sälens Högfjällshotell.
The apartment’s ski storage is located on the basement level. The townhouse’s ski storage is located outside the front door. One (1) storage space for each apartment. The key to the storage space is in the apartment.
Ski equipment, snowboard, sledges etc. is not allowed to be stored in the apartment or in the corridors.
Parking, charging stations and engine heaters
Parking is only permitted at the designated parking space. The parking space, free to use, is marked with the apartment number.
There are a limited number of outlets for engine heaters available for rent in the reception at Sälens Högfjällshotell.
It is not permitted to connect the engine heater or charge the car from the apartment / corridor. Connection must tale place at the designated parking space / charging station.
A sauna is located on the basement level. Access between 3:00 PM to 10:00 PM. Use the key card to enter. The last person to leave – turn off the light, switch off the sauna heater and look the door.
Gym, table tennis and laundry room
A gym, table tennis and a laundry room are located on the basement level. These facilities are intended only for timeshare owners. A separate key card is available in the reception at Sälens Högfjällshotell. Do not forget to lock and turn off the light.
It is possible to rent a small office on hourly basis. Contact the reception at Sälens Högfjällshotell.
Inventories, furniture and household goods
It is prohibited to move furniture and household goods between the apartments.
If anything breaks or a janitor’s assistance / service is needed, contact the reception at Sälens Högfjällshotell. Also, when household goods are missing or furniture is damaged upon arrival, report this immediately. The previous guest will be charged for the damage.
Broken / lost inventories, furniture and household goods are paid in the reception at Sälens Högfjällshotell upon departure.
Machine dishwashing detergents, detergents and light bulbs can be found in the reception at Sälens Högfjällshotell.
Household garbage and compost
Household garbage and compost (brown paper bag) are thrown in the recycling station at the parking lot. The door is locked, use the apartment’s key card.
Final cleaning and inspection
Final cleaning can be carried out by the shareowner / tenant himself or ordered via the reception at Sälens Högfjällshotell.
The final cleaning must be carried out according to the “Final cleaning checklist”.
The apartment is always inspected after every guest. In case of incomplete cleaning, the guest will be charged a cleaning fee.
The time for check-out is announced by the reception at Sälens Högfjällshotell in connection with check-in.
The key cards must be returned to the reception at Sälens Högfjällshotell upon check-out. Lost or not returned key cards are charged at 200 SEK per card.